Terms and conditions


– Transfer bookings made through our website are always processed using local time (Lisbon Airport – LIS).

– We only accept online reservations up to 24 hours before the desired transfer date.

– For last minute transfer reservations, please contact us directly by phone.

– If it is necessary to prove that it was the customer who booked the transfer, you will be asked for the reference mentioned in the confirmation reply.

– When a booking is made over the phone, the terms and conditions are the same and the customer must accept them.

– If the booking includes two or more people, the person making the purchase is responsible for all others and accepts the terms and conditions on behalf of the other passengers.


– Payments must always be made before vehicle departure.

– You can use our online payment system or pay the driver directly.

- Payments made to the driver must be in cash and in euros (€).

– Your transfer receipt is given to you by the driver.


– Two pieces are allowed per person including a golf bag.

– Any extra or special luggage must be declared at the time of booking. If you make your reservation online, please fill in the “remarks” field on the reservation request form.

04.Insurance and Warranties

– Our company is insured by having all insurance requests in accordance with Portuguese law, through the company Lusitania Seguros.

– Passengers and their luggage are fully insured.

– If, for whatever reason, we are unable to deliver passengers to their intended destination, we will provide replacement transport (private car, train, or taxi).

– Any reimbursement for the costs of alternative transport to your intended destination must not be more than the cost charged for a taxi.

– We are not responsible for delays, before or during the transfer, caused by external reasons (eg weather conditions and traffic).